Job openings for Qc Manager in Thane Naupada Thane Thane West Thane

The Quality Check Manager is responsible for ensuring the accuracy, completeness, and compliance
of all verification reports sent to the client. This includes background verifications such as Residence
verification, office verification, employment checks, education verification, ITR, Form 16, Salary
checks, Banking, criminal record verification and others. The role requires strong attention to detail,
process improvement skills, and a commitment to maintaining high-quality standards.
Responsibilities:
�� Oversee the end-to-end quality check process for all verification reports before / after
sending to clients.
�� Review verification data and ensure compliance with company process note and client-
specific SLAs.
�� Develop, implement, and monitor QA procedures and policies.
�� Identify errors, discrepancies, or gaps in verification reports and ensure timely correction.
�� Coordinate with Bank Office Executives, Team leaders, and Operations Manager to resolve
quality issues.
�� Train and mentor Back Office staff and ensure continuous process improvements.
�� Maintain documentation of errors and provide regular reports to management on quality
trends.
�� Conduct internal audits to evaluate adherence to processes and compliance requirements.
Key Requirements:
�� Bachelor��s degree in any stream
�� 2 - 3 years of experience in quality assurance, preferably in background verification or related
industry.
�� Strong analytical skills and high attention to detail.
�� Excellent communication and interpersonal skills.
�� Preferably from BFSI
�� Proficiency in MS Office tools and experience with verification software.